Mandarin OR Cantonese speaking Visa Consultant - Ref: 19450
- Location: London
- Salary: 21000
- Job Type: Permanent
- Languages: Chinese Cantonese - Chinese Mandarin
- Categories: Customer Services - PA/Admin/Secretarial
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Your New Job Title: Mandarin OR Cantonese speaking Visa Consultant
The Skills You'll Need: Fluent Mandarin OR Cantonese, good admin and people skills, good Excel.
Your New Salary: £21k
What You'll be Doing Each Day:
Your main role is to ensure all visa applications are processed accurately and efficiently and that you provide accurate information regarding visa requirements to applicants .
·Liaising with customers by processing visa applications at the counter and explaining the process.
·Ensuring all relevant documents from applicants are received and correct.
·Issuing pickup forms with accurate applicant information and the right visa type.
·Accurately inputting all relevant information onto the system.
·Placing visas in passports - following the procedure.
·Assisting Operations Team for daily applications delivery and visa collection as secondary Courier
·General filing including packing data for daily applications and sorting passports in an organized manner.
·Regularly reporting queries and complaints to management.
The Skills You'll Need to Succeed:
·Customer service experience
·Able to liaise with people at all levels
·Fluent in English as well as Mandarin or Cantonese - both written and spoken.
·Proficient in Microsoft Excel.
Job status: Perm
Start date: ASAP
Working hours: 9-5
Please follow us on Linkedin: people-first-team-china
We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.