News Article

Managers' skills don't meet employee expectations

Posted 11th September 2024 • Written by Honey Wyatt on hrmagazine.co.uk •

Two fifths (40%) of UK employees do not believe their manager has had sufficient training, or the right skills, to perform their role, research published on 5 September by wellbeing platform Unmind has found.

The survey of 3,005 managers and employees showed that 83% of managers reported having had formal training in people management, but a lower proportion (63%) of employees believed that managers had been trained.

More than half (57%) of employees reported that their manager would benefit from further education or training, and 67% reported that they have quit their jobs, or considered quitting, due to poor management.

“Managers are rarely given intentional training on how to be a great manager, explained Nick Taylor, co-founder and CEO of Unmind, speaking to HR magazine. “The role of a modern manager is no longer about telling your team what to do; it’s about unlocking potential. 

“HR managers play a crucial role in fostering better alignment between managers and employees."

Ronni Zehavi, CEO of the software firm HiBob, explained that HR should consult data to assess the areas where managers need improvement.

"Data can also help identify where the cracks are forming," he told HR magazine.

"By looking at things like absence and turnover rates, HR can spot potential issues early and address them before they worsen. Regular employee surveys are another valuable tool for understanding where manager-employee relationships may need improvement.

"By focusing on these areas, HR can ensure that managers receive the right training and support, helping to close the gap between managers and their teams."

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