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Japanese speaking Tour Operations Coordinator - Ref: 1605-9

  • Location: London - London
  • Salary: £17,000 - £20,000
  • Job Type: Permanent
  • Languages: Japanese
  • Categories: Customer Services - Travel/Hospitality

Details:

●●【旅行】 ツアーコーディネーター 募集!●●

【勤務形態】正社員/フルタイム
【勤務地】シティ、ロンドン
【給与】: £17K-£20K

【業務内容】
日系旅行業界にてツアーコーディネーターを募集しています。

-ツアーの手配、予約業務
-お客様対応
-時間外に発生したツアー上のトラブルに対応(時間外業務の場合は手当て支給)

【応募資格】
- インバウンドオペレーションのご経験者優遇
- 旅行業界でカスタマーサービスのご経験がある方優遇
- UK国内の地理、観光情報を熟知した方歓迎
- ビジネスレベルの日本語力、英語力要

【ビザ】
‐ 英国永住権/ UK・EEA配偶者  ○
‐ Tier 2 ICT配偶者/ Tier 2 General 配偶者  ×
‐ Tier 5 ×
‐ Tier 4 ×

Job Title: Japanese speaking Tour Operations Coordinator

Salary: £17,000 - £20,000

Status: Permanent

Working Hours: 09:00-17:30

Start: ASAP

Location: London

Japanese travel company is now looking for a Japanese speaking Tour Operations Coordinator.

This is an all-round role that will encompass all aspects of the department.

Duties include:

•          Inbound Operations - Coordination of a range of tour booking arrangements.

•          Directly liaising with customers en-site at the Company’s tour desk or occasionally off-site.

•          Dealing with customers over the telephone.

•          Having responsibility for the Company’s Emergency mobile telephone, on weekends and public holidays (at an extra rate on top of salary).

Requirements:

•          Previous experience in Inbound Tour Operations is ideal

•          Travel Industry Customer Service background is desirable

•          Mother tongue level Japanese & fluent English(both writing and speaking)

•          Computer literacy & Accuracy

•          A good knowledge of London and UK visitor attractions

•          Ability to prioritise, work under pressure and work independently when required

Thank you for taking the time to apply to People First.  If your application is successful, you will be contacted within 7 days but I’m afraid that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. By applying for this job you accept our Terms and Privacy Policy which can be found on our website.