City 020 7796 3636
Thames Valley 01784 737 035

VIP DESK Agent - Japanese speaker - Ref: 19278

  • Location: London - Heathrow
  • Salary: Up to £23K
  • Job Type: Permanent
  • Languages: English - Japanese
  • Categories: Customer Services


●●【航空】 VIPデスクアテンダント募集  19278●●

【勤務地】ヒースロー 空港
【給与】 £23Kまで

• シフト制なのでフレキシブルに働ける方。(早朝、遅番、週末勤務出来る方)
• 客室乗務員等の経験者優遇
• きめ細やかなゲストサービスが出来る方。
• 母国語レベルの日本語、ビジネスレベルの英語力。
• Word,Excel,Outlookが一通り使いこなせる方。

CV(Word file)の送付・お問い合わせは下記まで
People First/Team Japan
ラインID: TJ PeopleFirst
※必ずCV(Word file)添付とビザのステータスをご記載ください


Your New Job Title:  VIP DESK Agent - Japanese speaker

Your New Salary:  salary package all inclusive is £22,000 - £23,000.

Higher salary packages will be dependent on the experience and expertise with high profile customer service.

Status: Full-time/ Permanent

Location: London Heathrow Terminal 3

Hours:    Shift (including early morning and/or late evening as required ) work including weekends and bank holidays/Christmas day/New Year day.  Normal working hours 37.5 hours a week.

The Skills you'll need each day:    Japanese, Airlines, customer service, VIP service

Who you'll be working for:

This newly created, unique position involves a variety of VIP passenger's, representing the company to the highest tier passengers. Provide comprehensive, courteous and top quality service to Japanese VIP clients and customers of the company. To attend the client of Senior Vice President, at the airport and accompany him for sales calls in the UK.

You will be working in a new and small team to promote and expand the company presence in the industry; therefore, proactive and voluntary attention to details are required.

What you'll be doing each day:

At Heathrow Airport

•          Arrange and attend the arrival and departure of S.V.P’s clients.

•          Arrange and attend the arrival and departure of PROM clients

•          Answer their queries and attend luggage if necessary.

•          Create, change, cancel their bookings.

•          Courtesy service including family service Client sales calls

•          Identify sales opportunity for S.V.P. .

•          Accompany S.V.P for their sales calls

•          Conduct sales calls on behalf of S.V.P.

The skills you need to succeed:

•          Mother tongue level of Japanese. Fluent English; writing, reading and speaking

•          Computer literate - MS office (Outlook, Word, and Excel)

•          Ability to be discreet and maintain confidentiality when handling VIP clients’ information and that of senior managements’.

•          Customer oriented, quick thinking and displays initiative.

•          Team Player

•          Communication skills both oral and written

•          Time management skills

•          Able to work under pressure Requirement: 

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.