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中文普通话网络操作中心工程师-Mandarin speaking Network Operation Centre Engineer - Ref: 19090

  • Location: London
  • Salary: £25-30k + bonus + benefits
  • Job Type: Permanent
  • Languages: Chinese Mandarin
  • Categories: IT/Telecoms


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Your New Job Title:  Mandarin speaking Network Operation Centre Engineer


Your New Salary:  £25-30k + bonus + benefits (lunch allowance of £10/day, full attendance bonus, pension, etc) + additional allowance on shift work

岗位薪资:£25-30k+奖金+福利(午餐津贴 £10/天,全勤奖,养老金等)+轮班附加津贴

Tier 2 Visa Sponsorship: Considerable for suitable candidate


Job status: Permanent


Working hours: 24/7 on Shift


Location: East London


What You'll be Doing Each Day:

  • Responsible for 7*24hr duty on shift in NOC 'Network Operation Centre' (night and public holiday shift based at home);
  • Responsible for 7*24hr calls answering for network trouble and ICT problem notice;
  • Responsible for handling notices 7*24hr from NOC email and internal system;
  • Responsible for following up all related trouble tickets and escalating cases in EU office and UK office internally;
  • Responsible for sorting and sending plan, maintenance work and emergency outage notification to end customer or related partners;
  • Responsible for checking network element twice a day(may need more times accordingly with different situation);
  • Responsible for provisioning of trouble recovery and migration;
  • Responsible for generating major trouble report and list of affected circuit;
  • Responsible for generating trouble report and providing LOG record accordingly with request from end customer or other internal departments;
  • Responsible for maintaining record for network assets and spare parts, customer’s service records, and other related materials.

The Skills You'll Need to Succeed:

  • Fluently English and Mandarin speaking, reading and writing;
  • Basic network technical knowledge or related computer major;
  • Good communication skill and strong sense of responsibility;
  • Certification of CCNA or HCNA would be considered priority;
  • Good communication skills;
  • Willing to do the job on 7*24hr shift.

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

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