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Job title: Mandarin speaking Technical Support Analyst - Finance
Skills: Experience or interest in learning IT/Technical skills, fluent in English, good customer service ability on the phone and email.
Salary: £30K to start with plus paid overtime, after probation will go up to £35k
Day shifts: Monday - Friday 6am - 2pm and Monday - Friday 12pm - 8pm
Weekend shifts: Sun-Wed then Wed-Sat the following week but with six days off in between
Night shifts: Three nights followed by three nights the next week but with seven days off in between.
Hours: 8pm-6am (Exceptions: Fri-10pm-8am and Sat- 8pm-8am)
Location: city of London
This role, with a leading UK company, sits within a multicultural global FX market and technical support team who are responsible for resolving incoming and outgoing FX market, transactional, functional and technical customer enquiries.
We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.