FIT Reservations Agent - Fluent English speaker
Job Ref: FITENG
Type of Employment: Permanent
Do you have experience working within the travel/leisure industry? Then you are the person we are looking for!
Our client is looking for individuals who are passionate about travel and motivated to join a growing organisation. Our office in the City of London offers a multicultural environment and employs people with a diverse range of experience.
About the Department
The FIT Department are in charge of making hotel reservations for our global FIT client base throughout Europe and the America's. We make reservations and handle a variety of scenarios ranging from special requests for VIP clients to resolving complaints. We liaise with hotels and our internal teams to coordinate a satisfactory stay for customers.
We are currently seeking to recruit a Reservations Agent within our FIT department
To book hotel accommodation for our global FIT client base using our in-house systems. As a B2B wholesaler your main point of contact will be with our hotel suppliers & internally with our sales teams. We are not dealing directly with clients. You are expected to accurately complete a high volume of work within set deadlines as well as show good negotiation skills. You will need excellent interpersonal and communication skills coupled with professional telephone manner & accurate writing skills.
We would be grateful if you could send your CV as a Word document. Thank you for taking the time to apply to People First. If your application is successful, you will be contacted within 7 days but I’m afraid that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.