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Japanese spkg Coordinator – Airline Cabin Crew department - Ref: 18528

  • Location: London
  • Salary: Pro rata Up to £22,500 (including allowances)
  • Job Type: Permanent
  • Languages: Japanese
  • Categories: Customer Services - PA/Admin/Secretarial - Travel/Hospitality


●●【日系航空会社】アドミン兼カスタマーサービス担当者募集! 【パート】●●18528

【給与】 Up to £22.5K (Pro rata)
【勤務時間】土日を含むシフト勤務 15時~19時30分まで


• キャビンクルー部門でのスタッフのスケジュールや制服の管理、その他アドミン業務
• 空港カウンターでのお客様のチェックイン補助業務


・ 英国永住権/ UK・EEA配偶者  ○
・ Tier5 〇(ビザの残りが1年半以上ある方)
・ Tier4 ×

Your New Job Title:      Japanese spkg Coordinator – Airline Cabin Crew department (Ref:18528)

Your New Salary:        £22,500 (including allowances) 

Status:                      Permanent/ Full-time

Location:                    Heathrow airport

The Skills you'll need each day: Japanese, travel, airline, airport, customer Service, hospitality, administrator

Who you'll be working for:

Worldwide airline company is looking for Japanese speaking Passenger Services Agent to work in the Cabin Crew department and Passenger Services department at the Heathrow Airport. Japanese language is mandatory for this role.

What you'll be doing each day:

  1. Scheduling:
  • Cabin crew member schedule management
  • Support of Daily operation
  • Manning Statistics

2) Line Management:

  • Personal Data Management
  • Uniform Control
  • Manual Control
  • Health Medical control
  • ID/Passport /Cleaning Coupon control
  • Commendation

  1. Passenger services handling

The skills you need to succeed:


  • Native level of Japanese and business level English
  • Having a step forward approach to customer service, to greet, help and reassure passengers to the highest level while handling any pertaining questions related to flight handling
  • Computer literate (MS Word and Excel)
  • Able to demonstrate a flexible and positive attitude, attain excellent customer service skills and to communicate well at all organisational levels
  • Close attention to detail as there is important documents and booking aspects involved
  • Time management skills

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

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