Status: Permanent (12pm-9pm) or (11:00am-8:00pm) Sunday till Thursday
Our client is an award-winning international business that specialises in providing professional service solutions to private members and corporate clients. They are currently looking for Lifestyle Executives who are passionate about fashion, retail and travel, to provide excellent tailored service for their luxury client accounts.
Your main responsibilities:
" Delivering personalised service to luxury client accounts
" Communicating effectively with clients to identify and address their needs
" Using in-house resources and specialist knowledge to provide tailored support
" Undertaking research where necessary to maximise solutions for clients
" Maintaining relationships with service providers to secure exclusive offers and packages
" Working within a dynamic team to reach and exceed targets
Your background and skills:
" Fluency in Cantonese and Mandarin at native business level (in addition to English)
" Can read and type simplified Chinese.
" Been to Mainland China or knowledge of Mainland China (Cities, restaurants, hotels etc.)
" Related experience in hospitality or retail customer service
" Exceptional verbal and interpersonal skills when dealing with members, suppliers and clients,
" The ability to work independently and perform well with little supervision
" Dedication to customer satisfaction and a willingness to do what it takes to get the job done,
" Excellent computer skills
" Outstanding communication skills, both written and verbal
" An enthusiasm to work with an emphasis for detail and follow through as required.
" Fluency in Cantonese (other than English & Mandarin) would be advantageous.
Thank you for taking the time to apply to People First. If your application is successful, you will be contacted within 7 days but I’m afraid that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.