City 020 7796 3636
Thames Valley 01784 737 035

Customer Support-FX - Ref: 1706-46

  • Location: London
  • Salary: £30,000
  • Job Type: Permanent
  • Languages: No languages
  • Categories: No categories

Details:

Job title: First line Technical Support (Finance)
Skills: IT/Technical aptitude or interest or skills, fluent in English (other languages would be a bonus). Good customer service skills on the phone.
Salary: 30k to start with, after probation will go up to 35k
Shifts: Mostly days, with some night shifts but if you work a night shift you get a whole week off before your next shift. Plus paid taxi to / from work at the weekend, after each night shift, when starting at 6am and when working after 9pm.
Status: Permanent
Location: city of London

You will have excellent communication skills and a clear technical aptitude to join a very friendly and supportive international team that will give you a lot of training provided you are willing and able to learn technical skills.

●●【金融】カスタマーサポート募集!未経験者可!《正》●●

【勤務地】London
【給与】£30K/年間 (6ヶ月後£35K/年間)
【雇用形態】Permanent
【勤務時間】シフト制(ナイトシフトおよび土日出勤あり)

【募集要項】
FXに関する顧客からの問い合わせ対応、アドミニ補佐。日本語・英語がペラペラで金融知識がある方優遇。未経験者・新卒者歓迎。休日、夜間を含むシフト勤務に対応可能な方。

【応募資格】
英国にて無制限に就労できるビザ(UK Permanent/UK Spouse/EEA Family Visa)をお持ちの方のみご応募可能です(Tier4/Tier5応募不可)。


ご応募、是非お待ちしております。

Your Responsibilities:

- Taking ownership of resolving customer, staff and vendor IT issues
- Troubleshooting queries from B2B clients
- Maintaining all administration as necessary.

Requirements:

- Strong written and communication skills, be energetic and willing and able to work within a team.
- Graduate calibre, with a technical aptitude/interest/skills and ideally with experience within finance
- Fluency in English as well as fluent in one of the languages listed above.
- Must be able to work in a 24/7 environment.