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First line Technical Support (Finance) - Ref: 1706-46

  • Location: London - City of London
  • Salary: 30k
  • Job Type: Permanent
  • Languages: No languages
  • Categories: No categories

Details:


●●【英系】金融カスタマーサポート募集!未経験者可!《正》1706-46●●


【勤務地】London
【給与】£30K(probationのあと35K)
【雇用形態】Permanent
【勤務時間】シフト制(ナイトシフトおよび土日出勤あり)


【募集要項】
FXに関する顧客からの問い合わせ対応、アドミニ補佐。日本語・英語がペラペラで金融知識がある方優遇。未経験者・新卒者歓迎。休日、夜間を含むシフト勤務に対応可能な方。

【応募資格】
英国にて無制限に就労できるビザ(UK Permanent/UK Spouse/EEA Family Visa)をお持ちの方のみご応募可能です(Tier4/Tier5応募不可)。


ご応募、是非お待ちしております。

Your New Job title: First line Technical Support (Finance)

The Skills You Will Use: IT/Technical aptitude or interest or skills, fluent in English (other languages, especially French, Spanish, Italian, Japanese or Mandarin would be a bonus). Good customer service skills on the phone.

Your New Salary: £30K to start with, after probation will go up to £35k

Shifts: Mostly days, with some night shifts but if you work a night shift (3 nights) you get a whole week off before your next shift. Plus paid taxi to / from work at the weekend, after each night shift, when starting at 6am and when working after 9pm.

You will have excellent communication skills and a clear technical aptitude to join a very friendly and supportive international team that will give you a lot of training provided you are willing and able to learn technical skills.

What You Will be Doing:

- Taking ownership of resolving customer, staff and vendor IT issues
- Troubleshooting queries from B2B clients
- Maintaining all administration as necessary.

The Skills You Need to Succeed:

- Strong written and communication skills, be energetic and willing and able to work within a team.
- Graduate calibre, with a technical aptitude/interest/skills and ideally with experience within finance
- Fluency in English and, ideally another language.
- Must be able to work in a 24/7 environment.

If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

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